Refund policy

For regular-priced items, an exception will be made for inherent product defects or previously unnoticed flaws. If you believe your item has a manufacturing issue, please contact our customer support team within 24 hours of receiving your order. You will need to provide your order number and clear photographic evidence detailing the concern. Upon verification of a defect, we will gladly offer you an exchange for the same product or issue a gift card for its value.

Please be aware that all sale or clearance items are strictly final sale. These items are sold as-is and are not eligible for returns, exchanges, or gift cards for any reason. We kindly ask you to review all orders carefully before completing your purchase. Thank you for your understanding and cooperation.